Description:
This article explains how to configure the Splashtop Streamer app directly on the device to enable remote control functionality.
Whenever possible, it is recommended to configure Splashtop automatically through the OEMConfig app for supported devices.
Troubleshooting Steps:
On the device, open the Splashtop Streamer app and tap Configure
Under Remote Control, allow all required options and permissions.
Note
If you are using Zebra or Samsung devices, the Splashtop Streamer can be automatically configured through OEMConfig, which enables full unattended access (no need for the user to manually accept the remote session pop-up).
For setup instructions, refer to:
If you are configuring manually (for devices not supported by OEMConfig), when you start a remote session a pop-up may appear: “Start recording or casting with Splashtop Streamer?” → Tap Start.
Ensure the device is connected to a stable Wi-Fi network for best performance.
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