To enable remote control for Zebra devices, you must first push a Zebra remote control add-on application to your devices, as well as upload a XML configuration file to your console via Zebra OEMConfig.
>> To enable remote control for Zebra devices:
From your WizyEMM console:
- Go to the Profile Management tab
- Go to the specific profile under which your Zebra devices are enrolled
- Whitelist the Remote Control add-on for Zebra application in that profile (link), with install type Force installed. You can find this app by searching for "com.zoho.remoteplugin.zebra" in the Public Applications tab, under Applications Management.
- Whitelist the Zebra OEMConfig application in that profile, with install type Force installed
- Click on the Configuration button next to the Zebra OEMConfig application
- Under the Device Administration Configuration menu, select the SubmitXml action and search for the Submit XML field
- Copy paste the following XML into the Submit XML field
<wap-provisioningdoc>
<characteristic version="8.3" type="AccessMgr">
<parm name="OperationMode" value="1" />
<parm name="ServiceAccessAction" value="1" />
<parm name="ServiceIdentifier" value="com.zebra.eventinjectionservice" />
</characteristic>
<characteristic version="8.3" type="AccessMgr">
<parm name="OperationMode" value="1" />
<parm name="ServiceAccessAction" value="4" />
<parm name="ServiceIdentifier" value="com.zebra.eventinjectionservice" />
<parm name="CallerPackageName" value="com.zoho.remoteplugin.zebra" />
<parm name="CallerSignature" value="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" />
</characteristic>
</wap-provisioningdoc> - Click Submit and save the profile
Click here to view the full documentation, written by our remote control provider.