Reset a device password

If an employee forgets his device lock screen password, the WizyEMM admin can remotely reset the password from the console.

>> To reset a device password:

From your WizyEMM dashboard:

1. Go to the Device List tab, under Fleet Tracking
2. Click on a device
3. On the top-right of the page, click on Reset Password under the Actions drop-down menu
4. Enter the new password
5. Click on Submit